This section answers the most common questions about ordering, delivery, payments, care, and after-sales support at
Mighzal Alarab, so you can shop with clarity and confidence.
Why Mighzal Alarab
Mighzal Alarab is known for refined, wearable jewelry designed for both everyday moments and special occasions. From fast dispatch and express delivery to careful packaging and after-sales support, every detail is handled with intention. Our complimentary cleaning and polishing service allows you to maintain the finish of your jewelry over time. We believe in creating pieces that fit seamlessly into your life.
Where We Are Based
Mighzal Alarab is based in Kuwait and serves clients across the GCC and worldwide.
Accepted Payment Methods
We accept
Apple Pay,
Visa, MasterCard, and K-Net.
Tabby payment with pay later option available for
Kuwait, Saudi & UAE customers. Within Kuwait,
Cash on Delivery is also available. Bank transfers may be arranged upon request through our WhatsApp assistance.
International Shipping
We offer express worldwide delivery via
DHL Express, selected for its reliability, security, and discretion.
Delivery Timelines
Estimated delivery timeframes are as follows:
- Kuwait: Same day or next working day
- GCC:
- UAE, Qatar, Bahrain & Oman: 2–3 working days
- Saudi Arabia: 3–6 working days (subject to customs procedures)
- International: 4–7 working days
Once dispatched, tracking details are shared via email or SMS. The delivery periods set out here are indicative only, and whilst we will make every effort to ensure that you receive your order in good time, we do not guarantee delivery before the end of the stated period because of reasons which are out of our control like custom delays due to public holidays in the country of receiver.
Ordering via WhatsApp
Our WhatsApp assistance is available to assist with styling, sizing, and order placement for a seamless experience.
Gifting Services
Should your purchase be intended as a gift, kindly inform us at checkout or contact our team. Prices will be discreetly removed from documentation, and your order will be presented in our signature packaging. A personalized message may be included upon request.
Jewelry Care
To preserve the integrity of your Mighzal piece for longer:
- Store it in air tight container, avoid exposure to moisture, fragrance, and chemicals
- Remove before bathing or sleeping
- Store pieces individually
Complimentary cleaning and polishing services are available to maintain the finish of your jewelry.
Click here for more details.
Sold-Out Pieces
For sold-out designs, please contact us via WhatsApp or email
info@mighzalalarab.com. Our team will advise on availability or recommend a suitable alternative.
Quality Assurance
Each piece undergoes multiple stages of inspection to ensure refined finishes, secure settings, and consistent quality prior to dispatch.
After-Sales Care
We offer complimentary cleaning and polishing services to support the longevity of your jewelry. Our team will be pleased to assist with arrangements.
Click here for more details.
Shipment Tracking
International orders include a DHL Express tracking number shared upon dispatch. Local Kuwait deliveries may vary depending on delivery method.
Returns & Exchanges
For full details, please refer to our
Return & Exchange Policy. Kindly note that a return fee of KD 2 applies to all Kuwait based returns. The fee covers the cost of collection, handling, and processing of returned items. This helps us manage returns efficiently while continuing to offer a smooth and reliable service.
Why do I need to pay an exchange or return delivery fee if my order had free delivery?
Free delivery applies to the
initial order only when it meets our minimum order threshold. Exchanges and returns require a
separate pickup and processing service, which is why a
collection fee applies, regardless of whether the original order was delivered for free or with a delivery charge.
Packaging
All orders are presented in elegant, gift-ready packaging as standard.
Long-Term Storage
Store each piece separately in air tight container and away from perfumes, cosmetics, and moisture.
Hypoallergenic Assurance
All Mighzal pieces are lead-free and carefully plated to ensure comfort and wearability.
Materials & Finishes
Our jewelry is crafted using
sterling silver or copper bases, plated in
18K or 22K gold, depending on the collection, to achieve a refined and enduring finish.
Scheduled Deliveries
Delivery may be arranged for a specific date or occasion. Please contact our concierge team to coordinate your request.
Click here to get in touch with our team.
Creative Collaborations
We welcome collaboration inquiries from stylists and content creators aligned with our aesthetic. Please contact our customer service
Click here or email on
info@mighzalalarab.com for further information.
