How should I care for my jewelry daily?
Wear your jewelry after applying perfume, lotions, makeup, and hair sprays.
Remove jewelry before showering, swimming or exercising. Avoid contact with water, sweat, chlorine, household chemicals, and humidity.
Can I wear my jewelry every day?
Yes — our pieces are designed for regular wear. However, mindful care is essential. Prolonged exposure to moisture, sweat, or friction may affect the finish over time.
How do I clean my jewelry at home?
Gently wipe your jewelry after each wear using the polishing cloth that came with your pieces. Avoid abrasive cleaners, polishing liquids, or ultrasonic machines.
How should I store my jewelry?
Store jewelry in a cool, dry place, away from direct sunlight. Avoid humid environments such as bathrooms. Keep each piece individually to prevent scratches and tangling.
Why does sterling silver sometimes darken?
Sterling silver may naturally oxidize due to air and humidity exposure. This is normal and can be refreshed with gentle cleaning and regular wear.
How do I care for gold-plated jewelry?
Gold-plated pieces are delicate by nature. Avoid moisture and humidity, keep away from perfumes, hair sprays, and chemicals, and minimize friction.
Do you offer cleaning or maintenance services?
Yes. We offer a complimentary cleaning and polishing service to help maintain your jewelry’s appearance.
How does the complimentary cleaning service work?
For Kuwait customers: Contact our customer service to arrange pickup. A KD 3 service fee applies, covering pickup and re-delivery. For international customers: Please contact our customer service team to explore available options. This service is subject to assessment and excludes replating or repairs.
Will cleaning restore the original finish?
Cleaning and polishing help refresh the appearance of your jewelry. Replating, repairs, or restoration of worn finishes are not included.
Any final care tips?
Jewelry is an expression of personal style. Like all precious things, it responds best to thoughtful care. When in doubt, remove before exposure to moisture, chemicals, or friction.